Ok.
I have attempted to upgrade only 2 AP’s (900Mhz) to 7.2.9.
I switched them both to Hardware Scheduling.
And guess what.
I have MORE Re-Reg’s then before !. !
Please help. Maybe i’m doing something wrong!!!
We upgraded from 6.1, to 7.0 to 7.1.4 to 7.2.9…
I made sure everything is right. There is only 1 SM per AP. That’s it.
RSSI is over 1600 on both, and JITTER is 4 or below on both SM’s.
Guys, check out these stats…
Session Count: 92, Reg Count 42, Re-Reg Count 50
RSSI (Avg/Last): 1600/1603 Jitter (Avg/Last): 4/3 Power Level (Avg/Last): -68/-52
Please post your FPGA version, a snapshot of the AP eval data page, and a snapshot of the sessions page.
FPGA Version 070605 (DES Sched)
----------------------------------------------------------
LUID: 002 : MAC: 0a-00-3e-90-4d-86 State: IN SESSION (Encrypt Disabled)
Site Name : XXXX
Software Version : CANOPY 7.2.9 Jul 23 2005 01:49:03
Software Boot Version : CANOPYBOOT 3.0
FPGA Version : 070605 (DES Sched) P9
Session Timeout: 0, AirDelay 170 (approximately 4.73 miles (24990 feet))
Session Count: 44, Reg Count 15, Re-Reg Count 29
RSSI (Avg/Last): 1695/1698 Jitter (Avg/Last): 3/4 Power Level (Avg/Last): -64/-58
DnRate(A): 3500 DnLimit(A): 300000 UpRate(A): 3500 UpLimit(A): 300000 (kbit)
LoUpCIR(D): 0 LoDnCIR(D): 0 (kbps)
Rate : VC 18 Rate 1X/1X
---------------------------------------------------------
from the SM… this is what we see.
***************
Index: 0 Frequency: 906.0 MHz ESN: 0a-00-3e-90-66-1b
Jitter: 4 RSSI: 1628 Power Level: -68 Beacon Count: 1 BRcvW: 1 DFS: 0 FEC: 0
Type: Multipoint Avail: 1 Age: 0 Lockout: 0 RegFail 78 Range: 8379 feet TxBER: 0 EBcast: 0
Session Count: 22 NoLUIDS: 0 OutOfRange: 0 AuthFail: 0 EncryptFail: 0 Rescan Req: 0
FrameNumber: 1230 SectorID: 1 Color Code: 3 BeaconVersion: 1 SectorUserCount: 0
Frequency: 9060 NumULHalfSlots: 10 NumDLHalfSlots: 33 NumULContSlots: 5
Thanks for your help guys!
Using CNUT 1.1 you have the ability to gather customer support information under the tools menu. Can you select the AP’s and associated SM’s and then gather the support log? It will create a zip file for you, then email it to customer support. Ask that they forward it to the forum admin and I will look at it. (I know that people hate the following statement but here I go)Every beta user showed their re-reg’s halt so you are the first to report that you are still seeing re-regs. :?
This is very frustrating. Here is what we are seeing on an AP and 3 SMs that we just upgraded to the 7.2 firmware. The AP has only been running for 5 mintues!
LUID: 002 : MAC: 0a-00-3e-90-2f-6b State: IN SESSION (Encrypt Active)
Site Name : April XXXXX
Software Version : CANOPY 7.2.9 Jul 23 2005 01:49:03
Software Boot Version : CANOPYBOOT 3.0
FPGA Version : 070605 (DES Sched) P9
Session Timeout: 0, AirDelay 112 (approximately 3.12 miles (16464 feet))
Session Count: 10, Reg Count 1, Re-Reg Count 66
RSSI (Avg/Last): 1545/1546 Jitter (Avg/Last): 4/4 Power Level (Avg/Last): -67/-67
DnRate(B): 1024 DnLimit(B): 20000 UpRate(B): 512 UpLimit(B): 5000 (kbit)
LoUpCIR(D): 0 LoDnCIR(D): 0 (kbps)
Rate : VC 18 Rate 2X/1X
LUID: 003 : MAC: 0a-00-3e-90-2c-ea State: IN SESSION (Encrypt Active)
Site Name : Leslie XXXXX
Software Version : CANOPY 7.2.9 Jul 23 2005 01:49:03
Software Boot Version : CANOPYBOOT 3.0
FPGA Version : 070605 (DES Sched) P9
Session Timeout: 0, AirDelay 50 (approximately 1.39 miles (7350 feet))
Session Count: 4, Reg Count 1, Re-Reg Count 14
RSSI (Avg/Last): 1529/1530 Jitter (Avg/Last): 5/8 Power Level (Avg/Last): -68/-68
DnRate(B): 1024 DnLimit(B): 20000 UpRate(B): 512 UpLimit(B): 5000 (kbit)
LoUpCIR(D): 0 LoDnCIR(D): 0 (kbps)
Rate : VC 19 Rate 1X/1X
LUID: 004 : MAC: 0a-00-3e-90-2f-ad State: IN SESSION (Encrypt Active)
Site Name : Kathy XXXXX
Software Version : CANOPY 7.2.9 Jul 23 2005 01:49:03
Software Boot Version : CANOPYBOOT 3.0
FPGA Version : 070605 (DES Sched) P9
Session Timeout: 0, AirDelay 58 (approximately 1.61 miles (8526 feet))
Session Count: 5, Reg Count 1, Re-Reg Count 13
RSSI (Avg/Last): 1581/1581 Jitter (Avg/Last): 4/4 Power Level (Avg/Last): -66/-66
DnRate(B): 1024 DnLimit(B): 20000 UpRate(B): 512 UpLimit(B): 5000 (kbit)
LoUpCIR(D): 0 LoDnCIR(D): 0 (kbps)
Rate : VC 20 Rate 2X/1X
Can you post the status screen of the AP and the SM? Also, send in the CNUT customer support log to support (the email is in my signature) Put in the email that you need it send to the forum admin, I already told them that it is coming.
Were either of you seeing re-regs in SWS? Also, is there anything else on the towers which you are using? If you can get a spectrum analysis from the AP that would be helpful. Let it run for about 5-10 minutes and make sure no other AP’s in the same band are on during this time.
I will get the CNUT files and send them to Support. Below are the status pages. We will run the spectrum analysis and see what it says - last time we ran it we selected the best frequency. Haven’t seen this in SWS mode.
Here is the status page from the SM:
Device Information
Device type 900MHz - Multipoint - Subscriber Modem - 0a-00-3e-90-2f-6b
Software Version CANOPY 7.2.9 Jul 23 2005 01:49:03 SM-DES
Software Boot Version CANOPYBOOT 3.0
FPGA Version 070605 (Single, 40MHz ExtBus, DES, Sched )
Uptime 01:41:35
System Time 17:55:29 08/10/2005
Ethernet Interface 100Base-TX Full Duplex
Subscriber Modem Stats
Session Status REGISTERED VC 18 Rate 2X/1X
Registered AP 0a-00-3e-90-28-2d
RSSI 1465
Jitter 5
Air Delay 113 (approximately 3.15 miles (16611 feet))
Radio Slicing Value 589 (decimal)
Radio Transmit Gain Setting 14 (decimal)
Radio Power Level -68 dBm
LUID 2
IP Address 192.168.101.2
Registration Grant Status Normal
Sustained Uplink Data Rate 512 (kbps)
Uplink Burst Allocation 5000 (kbits)
Sustained Downlink Data Rate 1024 (kbps)
Downlink Burst Allocation 20000 (kbits)
Frame Configuration Information
Data Slots Down 18 +
Data Slots Up 6
Control Slots 0
Site Information
Site Name
Site Contact
Key Features Information
Maximum Throughput Unlimited
And the status page from the AP:
Device Information
Device type 900MHz - Multipoint - Access Point - 0a-00-3e-90-28-2d
Software Version CANOPY 7.2.9 Jul 23 2005 01:49:03 AP-DES
Software Boot Version CANOPYBOOT 3.0
FPGA Version 070605 (Single, 40MHz ExtBus, DES, Sched )
Uptime 00:49:24
System Time 17:58:04 08/10/2005
Last NTP Time Update 00:00:00 00/00/0000
Ethernet Interface 100Base-TX Full Duplex
Access Point Stats
Registered SM Count 3
GPS Sync Pulse Status Receiving Sync
Radio Slicing Value 535 (decimal)
Radio Transmit Gain Setting 14 (decimal)
Site Information
Site Name
Site Contact
Frame Configuration Information
Data Slots Down 18 +
Data Slots Up 6
Control Slots 0
Key Features Information
Scheduling Type Hardware
MP Double Rate Enable
Canopy_Support (or anyone else):
Have you heard of anybody else having these same or similar problems through phone tech support or elsewhere? I’ve yet to upgrade my live system to 7.2, though I will setup a test network this weekend to see how it fairs… If there have been more reports of these problems I’d rather hold off upgrading all my SMs instead of having to back down a version, or change back to SW mode again…
Thanks!