Account ID have problem. ?

i have problem account id.

i add serial number E400 10 device at account "Kingudon" but 10 minutes ago it offline. but

i add same serial number 10 device different account "Tachasit Singtongam" it online.

Account "Kingudon" can't add AP device all. ??

Thank you very much.

Account TachasitAccount Kingudon


we have fixed it, can you please check and confirm? if you the issue still persists, please invite to your account.

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Thank you very much.