AP XE3-4 (6.6.2.1-r5) Not checking in to cnMaestro after long power outage

Products cnMaestro
1

Hey we have a problem when out power goes out for a long amount of time where the APs don’t ever check back in with cnMaestro. The APs are up and running so people are able to get WiFi but just the remote management doesn’t seem to work until we toggle power then i will check back in.

Does anyone have a fix for this? Would a User-Defined Override work? If so, What would it look like?

2

Hi @Caleb_Cluett, welcome to the Cambium Community :handshake:

The first step would be to check the logs on your APs to see if they show that the devices are trying to connect to cnMaestro, and perhaps the reason why they are failing.