Cancel cnMaestro account

hello …

how could I cancel the old account in cnMaesro

Welcome to the Cambium Community :slight_smile:

To cancel a cnMaestro account, you’ll need to raise a support ticket at

thanks for replying …
When I delete the old account of one of the employees from the ePMP3000 sector and go back to cnMaesro and start up the operation and up load the AP MSN
Of the sector ,
A problem appears to remove the old account

Ah, I may have misunderstood. Are you saying that you want to move an AP from one cnMaestro account to another (because you don’t have access to the old account)?