Cancel cnMaestro account

khalid_omer_bomadyen · November 17, 2020, 11:30am

hello …

how could I cancel the old account in cnMaesro

Simon_King · November 17, 2020, 11:34am

Welcome to the Cambium Community

To cancel a cnMaestro account, you’ll need to raise a support ticket at https://help.cambiumnetworks.com/hc/requests/new.

khalid_omer_bomadyen · November 17, 2020, 11:54am

thanks for replying …
When I delete the old account of one of the employees from the ePMP3000 sector and go back to cnMaesro and start up the operation and up load the AP MSN
Of the sector ,
A problem appears to remove the old account

Simon_King · November 17, 2020, 11:58am

Ah, I may have misunderstood. Are you saying that you want to move an AP from one cnMaestro account to another (because you don’t have access to the old account)?