miked
(miked)
January 28, 2018, 8:30am
#1
Is anyone else having problems logging into cloud.cambiumnetworks.com at the moment?
I get the login screen, and can log in correctly to the main screen. eg get to this page:
However, when I try to access any tenant in my account, I get the following error:
I've tried a couple of browsers and tried a couple of different computers even. And I retried both machines over several hours with no joy.
Anyone else seeing similar problems? I checked with a friend who is in the beta program, and he could access his area just fine.
Mike
Wright-Fi
(Wright-Fi)
January 28, 2018, 8:39am
#2
I’m able to login fine (non-beta). My cnMaestro instance is hosted in the Europe.
miked
(miked)
January 28, 2018, 8:53am
#3
Thanks for the help. Useful to know it isn't universal outage. Do you happen to know if there is an easy way to tell where mine is hosted? (without being able to access the tenants)
Anish
(Anish)
January 28, 2018, 9:05am
#4
Hello, Can you please send your cambium id to anish.bosco@cambiumnetworks.com ?
earlneo
(earlneo)
January 28, 2018, 11:59am
#5
I can't login too. My id is LAUTAN
Anish
(Anish)
January 28, 2018, 1:16pm
#6
hi, please check now and unicast to anish.bosco@cambiumnetworks.com incase if you have any issues.
miked
(miked)
January 31, 2018, 6:29am
#7
Anish,
Thanks for your help fixing this issue. My accounts are all working again. Can you explain what happened to cause the outage please? It is a little concerning that I couldn't use the cloud to manage the 3 different accounts with all their access points during outage.
Mike
Is CnMaestro Cloud is down today (3rd Jan,2023)?
I am able to log in without any issues today Jan. 3, 2023
Jordan
(Jordan)
January 3, 2023, 6:55pm
#10
The Cloud Status page can be used to check if any services are down. All currently show as Operational.
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