I am using cnMaestro 5.2.0 on-premise with an external guest access portal (captive portal).
AP: XV2-21X, XV2-23T
Switch: EX1010P
WLAN: Same SSID across AP
APs are in same AP group.
VLAN: Same VLAN across all APs
Same IP pool
Security: Enhanced Open (OWE)
Issue:
When a client connects to the WLAN for the first time, authentication through the captive portal works fine and internet access is available.
However, when the client moves/roams to another AP, the device:
Remains connected at the radio level (shows connected to the AP)
Keeps the same IP address
But loses internet access
Authentication prompt appears after some time.
Question:
Is there any known issue or required configuration in cnMaestro 5.2.0 for client roaming with captive portal + Enhanced Open?
Do we need to enable any specific roaming, mobility, or session-persistence settings to maintain internet access when moving between APs?