Hi all, just curious if I did something wrong or not… I do not get alerts from maestro when cmm sync goes out of sync.
Hi @DigitalMan2020 ,
Could you please share few more details as below:
- Is the Minor alarm generated after device out of sync is still active?
- Email notification global check should be enabled
- Is the subscriber email configuration is reachable?
Please help us with the above data so that we can troubleshoot the issue more.
Hi, thank you for your reply…
- Yes It is
- Yes it is
I should of elaborated, this is a TX2012RP switch using cnPulse feature with a cnPulse antenna. I have 4 epmp 3000 radios set to cmm in radio config to receive sync from switch. When the switch sync status goes to out of sync I do not get an alert email… I also do not receive an alert when the epmp 3000 lose gps sync.
Could you please send me an invite to email@example.com
so that i can have a look at the current state of switch.
I have a 3ghz medusa being managed by the cloud and when I reboot it Maestro alerts me with a minor alert for gps out… this 450m is receiving cnpulse from a TX2028RFP switch. I will get you that invite.