cnMaestro email alert text incorrect

Products cnMaestro
1

Running cnMaestro version 2.4.0-r3.

When I get the email alert that a device has come back online the email back ground is green (which is good) but in the 'Message' section in the body of the email it states 'Device offline'?

Thanks

2

Hi newy,

Hope your are doing well.

Actually there was a behavioural change regarding display text for a cleared event (Device online). Earlier it used to show different text messages for Device offline and Device online, but from now it is like the alarm is raised for an offline event is gets cleared when device is online and so the message text wont be changing and only the status will be changed from Active to cleared and color will be green.

Thanks,

Raghavendra

3

Hello

Ok, thanks. Very strange. Not sure if my customer will agree.

Attached is a screen shot of an email with a cleared message.