It'd be pretty nice to have the ability to do one of two things, or both:
A: Input customers email address into cnMaestro. Next you schedule an equipment update. Maestro then uses that address to push a template based email to the customer stating their equipment will be updated on X day, between Y and Z times.
B: Temporary forward option to a splash screen prior to update, possibly needing cnMatrix involved, that tells the customer they are going to be, or have been updated.