CNMAESTRO // Login issues

Hi

Experiencing login issue. Getting “Login Failure, check credentials”. I only have access and i now i didn’t chnage password. Using On Prem on Virtualbox, tried Maintenance with temp password with no success.

What are the other alternatives?

Hi @Brandon_Visser ,
Could you please confirm the cnMaestro version details? Also, can you share what error was seen while trying with the temporary password?

//Indra

Apologies for late reply

VERSION: cnMaestro On-Premises 5.1.0-r4 Package
ERROR: “login failed, please check your credentials”

Tried temp password setup, same error

Hi @Brandon_Visser ,

Could you please log in via CLI and check if there are any space-related issues? If there are, try clearing them and attempt to log in again. If not, please raise a support ticket, and we can have a quick call to look into the issue.

//Indra

please assist with link or cli commend to check

Login to the cnMaestro CLI using the default username and password (cambium/cnmaestro) and try running df -h command.