CnMaestro On Premises - WiFi Analyzer not working

What might cause the "No Neighbors Found" from the Wi-Fi Analyzer?  This is a unit I just plugged in on my desk.  There are 5 SSID's visible in this room, so there ought to be something to see on the channel scan.  I get the same result on both bands.

I too have had this anomaly several times.
Cnpilot R201 4.6 (also 4.5) and Cnmaestro Version 2.2.1-r32.
He does not see both the 2.4Ghz and the 5Ghz around him.

I have a number of e400 AP's and the WiFi analyzer seems to work on all of them.  I only have the one R201, and the analyzer isn't working at all on that one.  

Cnmaestro 2.2.1-r32

Same router CNpilot R201 with two different firmware.
With 4.5 I see the networks, with 4.6 I don't. Here is the debug.

HWVer:V2.1
SWVer:4.6-R8
<Sat Dec 28 08:07:17 2019> DEV_MANAGER[20275]: rx 31 [{"msgType":111,"band":"2.4GHz"}]
<Sat Dec 28 08:07:17 2019> DEV_MANAGER[20275]: PayLoad remaining is 0
<Sat Dec 28 08:07:17 2019> DEV_MANAGER[20275]: handle_cns_msg: MSG_RADIO_SCAN_REQUEST received
<Sat Dec 28 08:07:17 2019> DEV_MANAGER[20275]: Got request to scan band : 2.4GHz
<Sat Dec 28 08:07:17 2019> DEV_MANAGER[20275]: platform_start_radio_scan: Scanning 2.4GHz band
<Sat Dec 28 08:07:23 2019> DEV_MANAGER[20275]: FOUND 0 entries
<Sat Dec 28 08:07:23 2019> DEV_MANAGER[20275]: FOUND 0 unique channels
<Sat Dec 28 08:07:23 2019> DEV_MANAGER[20275]: NUM-CHANS: 0 NUM-NBRS: 0


HWVer:V2.1
SWVer:4.5-R7
<Sat Dec 28 08:33:03 2019> DEV_MANAGER[19626]: rx 31 [{"msgType":111,"band":"2.4GHz"}]
<Sat Dec 28 08:33:03 2019> DEV_MANAGER[19626]: PayLoad remaining is 0
<Sat Dec 28 08:33:03 2019> DEV_MANAGER[19626]: handle_cns_msg: MSG_RADIO_SCAN_REQUEST received
<Sat Dec 28 08:33:03 2019> DEV_MANAGER[19626]: Got request to scan band : 2.4GHz
<Sat Dec 28 08:33:03 2019> DEV_MANAGER[19626]: platform_start_radio_scan: Scanning 2.4GHz band
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: PING_DATA: len=30 msg [{"Pid": "19626", "PLoss": "0"}...
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: FOUND 10 entries
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: FOUND 3 unique channels
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Filling in channel info for channel 1 (5 APs here)
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Filling in channel info for channel 9 (4 APs here)
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Filling in channel info for channel 11 (1 APs here)
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: NUM-CHANS: 3 NUM-NBRS: 10
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Channel: 1 num_aps: 5
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Channel: 9 num_aps: 4
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: Channel: 11 num_aps: 1
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: 00-00-00-00-00-00 EmiliaWiFi wifiprivacy 1...
<Sat Dec 28 08:33:11 2019> DEV_MANAGER[19626]: 14-91-**-8d-**-21 Linksys03562-5 1...

Hi ,

Its a known issue on 4.6-Release . We will try to address it in next release .

Regards,

Nilesh

Thanks Nilesh22.  I appreciate the update.