cnMatrix Switches cant sync on cnMaestro cloud

[TimoWanume (Timothy Wanume)]

Hello,
How do I overcome this error . cnMatrix Switches cant sync on cnMaestro cloud

[Cambium_Brian]

There must have been a change on the switch that occurred outside of the switch group. If you know that the switch group is current then you can click on the sync configration link in order to sync the switch with the switch group. This will then clear the alert.

FYI, trivial changes like disabling or enabling ports or PoE in the tools tab of a switch will also cause the switch to be out of sync with the swtich group.

[TimoWanume (Timothy Wanume)]

@Cambium_Brian

There must have been a change on the switch that occurred outside of the switch group.

Yes, thats why it needed to be synced

@Cambium_Brian

If you know that the switch group is current then you can click on the sync configration link in order to sync the switch with the switch group. This will then clear the alert

The error itself comes because i clicked on the sync configuration link.