cnPilot R195 Home Router Installation Problem

I’m trying to install the router and I can’t get access to the device web management page through the https:192.168.11.1! It says “no internet access” and won’t connect me… I don’t know what to do? HELP!

Hi Mark Bontrager ,

I see https syntax is wrong .
To access router in default mode , please connect LAN client to it and access through https://192.168.11.1 .
Yellow ports are LAN and marked as LAN1,LAN2 and so on.
If you are still facing issue please let us know.

Regards,
Nilesh

Nilesh, Thank you very much for your reply! I did use the correct syntax… https://192.168.11.1 and it didn’t work. Got the same error message… I’m using a Lenovo laptop using Windows 10. I was plugged into LAN1 and the lights for both Internet (WAN) and LAN1 were on. But, I couldn’t get to the router login page.

I was able to get to the mywifi.net, but only to the Basic Setup and Health pages. It never showed that I had access to the internet.

Thank for any help you can bring me.

Thanks!
Mark

Hi Mark ,

Even from mywifi.net login you can get ADMIN access , Just use your admin credentials and you will have full UI access. Default Admin credentials are admin/admin.
Also, can you check what IP and gateway IP your laptop got from router . Try login to router using the gateway IP your laptop got from router.
If you have connected WAN interface to a device which is giving IP in same subnet as default LAN subnet 192.168.11.0/24 , LAN subnet will change to 192.168.12.0/24 and you will get IP’s from there. In that case you have to access UI using https://192.168.12.1.
If this doesn’t help Please raise a ticket on https://support.cambiumnetworks.com/ and we will look into your router .

Regards,
Nilesh