January 28, 2019, 8:06pm
I have two cnPilot R201W which I am unable to access. I receive an ip from the routers and I can ping them, but I am unable to access it through the gui, further more I am able to connect to the wifi. These are factory defaulted units
IPv4 Address. . . . . . . . . . . : 192.168.11.225(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.11.1 DHCP Server . . . . . . . . . . . : 192.168.11.1
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time<1ms TTL=64 Reply from 192.168.11.1: bytes=32 time<1ms TTL=64 Reply from 192.168.11.1: bytes=32 time<1ms TTL=64
I have escalated this to our support team.
May I know if you are trying to access the device via HTTP or HTTPS. Try using alternate browsers.
January 29, 2019, 4:00pm
HTTPS did it! I have only used the ip in the past. ...
Thank you for the help
February 3, 2019, 6:44am
That is amazingly annoying - http should still be enabled and redirecting the browser to the https url with a non-cachable page on port 80
any solution regarding GUI, or we have to flash this device
Can you try connecting a laptop to any of the LAN ports of the R201W.
It would get some DHCP ip in the range 192.168.11.x
Now from this laptop try accessing
https://192.168.11.1 and see it if it working.