cnPilot R201W - Unable to access GUI

Products Residential Wi-Fi
1

I have two cnPilot R201W which I am unable to access. I receive an ip from the routers and I can ping them, but I am unable to access it through the gui, further more I am able to connect to the wifi. These are factory defaulted units

Any suggestions 

IPv4 Address. . . . . . . . . . . : 192.168.11.225(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1

C:\Windows\System32>ping 192.168.11.1

Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time<1ms TTL=64
Reply from 192.168.11.1: bytes=32 time<1ms TTL=64
Reply from 192.168.11.1: bytes=32 time<1ms TTL=64

2

I have escalated this to our support team.

3

Hi 

May I know if you are trying to access the device via HTTP or HTTPS. Try using alternate browsers.

4

HTTPS did it! I have only used the ip in the past. ...

Thank you for the help 

5

That is amazingly annoying - http should still be enabled and redirecting the browser to the https url with a non-cachable page on port 80

6

https://www.youtube.com/watch?v=bxIrwGWkCBo

any solution regarding GUI, or we have to flash this device

7

Hi 

Can you try connecting a laptop to any of the LAN ports of the R201W. 

It would get some DHCP ip in the range 192.168.11.x

Now from this laptop try accessing https://192.168.11.1 and see it if it working. 

thanks 

ashutosh