CNUT Update Not Applicable Error

Products Other Management Solutions
1

I'm trying to get CNUT working to update our network of PMP 100.  I have a small test site set up to get the process down and working.  Most of our equipment is running 11.1.  I've finally got it set so the program will actually change over to have the AP auto update the SM but when I get the AP updated the SM says Update Not Applicable when the fimware versons are clearly different. 

I've tried doing the updates in stages. Ex updating the ap to 11.2 still same issue.  I even went all the way to the newest fimware and the SM on still won't autoupdate.  I can manually update it by checking the element (this is how I got it to 11.2) but it won't do it through the auto update.

Here is a bit of the log.

03/29/16 11:16:16 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Checking Network Element Status (SITE= TEST AP)
03/29/16 11:16:16 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Current = CANOPY 13.1.3 AP-DES, CANOPYBOOT 1.0, 090711 (SITE= TEST AP)
03/29/16 11:16:16 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Using Package C:\Users\St.joe Wireless\Downloads\Cambium Firmware\CANOPY131_3BUILDOFFICIAL_DES (1).pkg3 (SITE= TEST AP)
03/29/16 11:16:16 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Disabling Auto-Update (SITE= TEST AP)
03/29/16 11:16:16 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Auto-Update Disabled. (SITE= TEST AP)
03/29/16 11:16:18 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Transferring Files actionList.acl;SMboot.bin;block.bin;DES_080123_S40.jbi to host:10.1.0.135 by http (SITE= TEST AP)
03/29/16 11:16:26 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Enabling Auto Update... (SITE= TEST AP)
03/29/16 11:16:28 INFO Host: 10.1.0.135;ESN: 0A003E570D17;Message: Auto-Update Enabled (SITE= TEST AP)
03/29/16 11:16:28 INFO Node: 10.1.0.135 Update Completed.
03/29/16 11:16:28 INFO Autoupdate Monitor [ID=2] Start ...
03/29/16 11:16:28 INFO Updating Entire Network process has completed.
03/29/16 11:16:39 INFO Host: 10.1.17.107;ESN: 0A003E53D815;Message: Update Not Applicable. SM:(MAC=0A003E53D815 ) 

2

Hi, 

If you have a mix of P7, P8, P9 and P10 SMs, these updates will take a long time. CNUT takes up to 20 minutes to switch between the types of radios. Just let it sit there for about an hour or so and you should see it updating the SMs. If not, contact our support engineers at support@cambiumnetworks.com. 

Thanks,

Sriram

1 Like
3

Thanks.   After leaving it for about an hour it autoupdated the SU.