Connecting V1000 to V3000 via switch

Hi
We have a V3000 in one of our sites we add a V1000 in the same switch.
The port in the switch is up but we couldn’t reach the V1000 radio, is there any configuration to be done, beside adding the V1000 in the same POP that the V3000 connect to.
BR

Some radios have an option to only be reached from ethernet port, wireless port or both. See if that is the case in the network page.