Customer Support?

Would anyone care to share what kind wait times you are experiencing for replies from customer service?

Is my experience of 5 days too long or is this normal?

Might anyone have a customer service number other than 888-863-5250, this one is perpetually busy?

Thanks to any that reply.

please send me an email at and I will help.

Hi Oswanson,

You have one more support option; that is, "Chat support" which is recently introduced. Where you can to get an immediate support.

Please login to "" and you can see a Chat button at the bottom right hand side. Click on that to proceed with the chat. You will get a support person in the chat immediately.


Vijay Gnanamurtthi