Devices up and running but show offline in cnMaestro

We have the same issue. Devices (cnPilot E410) are up and running, but on cnMaestro they are offline for 50 days.
All devices can ping

Please share tech-support of AP.


Please edit out the MAC address and serial number from your post and send to @CAM_TSK in a direct message. This information is privileged and should not be shared publicly.