Diagnostic file emulator for PTP670

Gerry_De_la_Cruz · September 17, 2019, 9:59pm

Hello,

is there anyone can provide an diags emulator for PTP670?

Many thanks,

Gerry

RayS · September 18, 2019, 11:38am

I have forwarded this to the support and development team

Chris_Fikert · September 19, 2019, 11:09pm

Gerry, unfortunately this isn't a tool that can be given out. Our support engineers would be able to run the emulation for you. They would need the output from http://ipaddressofPTP670/field_diags.cgi

Gerry_De_la_Cruz · September 20, 2019, 1:12am

hi,

so where can i send the files?

br,

gerry

Chris_Fikert · September 20, 2019, 4:51pm

Hi Gerry, you can open a support ticket via online request at our support website https://support.cambiumnetworks.com/ . Click Submit a Request on the top right corner.

Or via phone using US – Toll Free: +1-888-863-5250 and selecting option 1 for Technical support.

Those files, as well as a LINKPlanner project, would be the most useful for troubleshooting. The TDD Sync parameters are determined from LINKPlanner and would be used to verify correct sync settings.