E400 offline after upgrading to 3.5.2-r4!

Products Enterprise Wi-Fi Networks
1

I started a job to upgrade firmware version to 3.5.2-r4 and after that the AP is useless, it never connected to cloud.cambiumnetworks again...

what should I do ?????

2

Please share tech-support at shashank.tadakamadla@cambiumnetworks.com.

Please let us know from which build have you upgraded.

Thank You.

3

hello, I upgraded from 3.4.3.5-r2

thanks

4

Please share tech-support of AP.

  • Login to UI
  • Navigate to Operations
    • Click on "Download tech-suport"

Email above downloaded file to shashank.tadakamadla@cambiumnetworks.com

Thank You

5

Hello.

I wasn´t able to use the AP user interface, it was "bricked".

However I connected the power keeping the reset button pressed, and now the AP is working normally...

Thanks a lot.