I have deployed 3 e425s in my home to test the wifi. After a couple of weeks of what seemed flawless wifi, I am starting to notice a trend. I have setup separate SSID for the 5 GHz vs the 2 GHz. Every so often, apple devices disconnect and see the 5 GHz SSID as "unsecured" even though it is configured with WPA and all other devices see it as such. They refuse to connect back. So far it has affected 1 iPhone, 1 iPad and 1 Apple TV. If I "forget" the SSID on the device, it connects back as unsecured. When I reboot the e425 it always fixes the issue.
Are the AP's confiugred as Mesh or standalone? Can you please download the AP techsupport immediately from all the 3 AP's when you face this issue again.Please share the tech support with us( anv100@cambiumnetworks.com) for further triubleshooting.
when we see the issue, do we have the option to capture wireless packets (more precisely beacons) coming from e425 ap before and after reboot. we can use mac book to capture the packets in the air.
Just made a few capture. See attached zip file. Included are two sets of tech support files for the two wall plates in question. Both before and after the event. I also did a Wireshark before and after.
