ePMP 1000 MSN not available


We are having problem with a ePMP 1000 that is refusing to show it's MSN, like in the screenshot.


Should we be concerned about this or should we RMA it before warranty expires?

Many thanks and sorry for poor english,


SS Servicios



Some devices don't have MSN number.

They were produced before MSN number was added to ePMP as identification mechanism.

It has no influence on ePMP functional, except this devices can't be claimed by cnMaestro using MSN.

Cambium ID should be used to register device in cnMaestro.

Thank you.

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