ePMP 1000 SM cannot be associated with OUT OF CELL reason after upgrade to 4.5.0

Lefey · May 15, 2020, 1:42pm

Hello, i have issue after upgrade to 4.5.0.

Hardware: PTP link of two ePMP 1000 NonGPS Synced Radio (Force 110)

Firmware before upgrade: 4.4.3

Firmware after upgrade: 4.5.0

AP mode: ePTP Master

SM mode: ePTP Slave

Frequency: 5160

Channel Bandwidth: 20

First i upgraded SM, after reboot link to AP is OK, then upgrade AP and after reboot have error in log:

May 15 21:53:23 ePMP-AP kernel: [ 1850.430000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:23 ePMP-AP kernel: [ 1850.460000] SM[00:04:56:cd:73:40] aid=1 disassociated. Reason: COMMUNICATION LOST
May 15 21:53:23 ePMP-AP kernel: [ 1850.730000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:26 ePMP-AP kernel: [ 1853.770000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:26 ePMP-AP kernel: [ 1853.800000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:26 ePMP-AP kernel: [ 1853.880000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:26 ePMP-AP kernel: [ 1853.910000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:26 ePMP-AP kernel: [ 1853.930000] SM[00:04:56:cd:73:40] aid=1 disassociated. Reason: COMMUNICATION LOST
May 15 21:53:26 ePMP-AP kernel: [ 1853.990000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.030000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.050000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.090000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.140000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.170000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL
May 15 21:53:29 ePMP-AP kernel: [ 1857.200000] SM[00:04:56:cd:73:40] aid=1 disassociated. Reason: COMMUNICATION LOST
May 15 21:53:30 ePMP-AP kernel: [ 1857.470000] SM[00:04:56:cd:73:40] cannot be associated. Reason: OUT OF CELL

And SM log:

May 15 22:41:54 ePMP-SM kernel: [14175.540000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:54 ePMP-SM kernel: [14175.590000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:54 ePMP-SM kernel: [14175.620000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:58 ePMP-SM kernel: [14179.430000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:58 ePMP-SM kernel: [14179.470000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:58 ePMP-SM kernel: [14179.500000] SM disassociated from AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 51 (AP INITIATED DISCONNECT)
May 15 22:41:58 ePMP-SM kernel: [14179.550000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:58 ePMP-SM kernel: [14179.600000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:41:58 ePMP-SM kernel: [14179.670000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:01 ePMP-SM kernel: [14182.730000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:01 ePMP-SM kernel: [14182.770000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:01 ePMP-SM kernel: [14182.800000] SM disassociated from AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 51 (AP INITIATED DISCONNECT)
May 15 22:42:01 ePMP-SM kernel: [14182.840000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:01 ePMP-SM kernel: [14182.870000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:01 ePMP-SM kernel: [14182.910000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:04 ePMP-SM kernel: [14186.090000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:04 ePMP-SM kernel: [14186.140000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:04 ePMP-SM kernel: [14186.160000] SM disassociated from AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 51 (AP INITIATED DISCONNECT)
May 15 22:42:04 ePMP-SM kernel: [14186.230000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)
May 15 22:42:04 ePMP-SM kernel: [14186.260000] SM cannot be associated on AP[00:04:56:cd:76:43] F=5160 11naht20. Reason: 17 (OUT OF CELL)

Rebooting AP and SM does not help. Just downgrade AP to 4.4.3 and link was restored.

Douglas_Generous · May 17, 2020, 5:10pm

Make sure that you have the 1000 sm set to eptp slave and are using the same frame size as the AP.

We have found it helpful to set the distance for allowed links to be a few more miles that needed. For some reason being too close to the actual link distance caused link start issues.

We have stuck to 4.4.3 for our ptp links because 4.5 breaks management vlan access that is imperative to our use.

Lefey · May 19, 2020, 4:39pm

@Douglas Generous wrote:
Make sure that you have the 1000 sm set to eptp slave and are using the same frame size as the AP.
We have found it helpful to set the distance for allowed links to be a few more miles that needed. For some reason being too close to the actual link distance caused link start issues..

Sure, SM set to eptp slave. Frame size and max range are not allowed for set in eptp mode. (My link distance is about 17.5km)

@Douglas Generous wrote:
We have stuck to 4.4.3 for our ptp links because 4.5 breaks management vlan access that is imperative to our use.

On ver 4.4.3 i am use management vlan, after update to 4.5 management vlan settings are the same and fully work for me.

Today i additionally did some tests with 4.5 firmware, so i can concluse that eptp mode not working on 4.5. Carefully check all options on both side, power reboot both side, nothing help. After change AP and SM to TDD mode it`s working fine.