I try access web admin http o https show Internal Server Error o Board is loading. Please Wait..
2 times in 2 radios same 4600c
Hello @killerinstinc,
did you try to clear cookies or incognito mode in your browser?
If it does not help, please, raise ticket in the top right of this page and our engineer will help you to isolate it. It is free of charge.
Yes try all, The radio responds to ping, but SSH and Webadmin remain blocked. The solution is to power cycle the radio.
This error has already occurred on two radios on different links with two different firmware versions.
Hi!
It does not sound like something known. Especially if it happens with different SW versions.
Does it pass traffic at that moment whe you have no access to management?
Please, raise the ticket and attach techsuport files from both problematic links!
Then you can PM me or post here your ticket number. Our support engineer will try to isolate it.
Thank you!
What are the support hours for Mexico?
L1/L2 support line is always available during work days. You will get support during your normal business hours or outside if needed.