We have had these epmp units for about 8+ months now and they seem to be working okay but now we RARELY if at all see the smart antenna being used. It never seems to get used by the AP to listen to our client radios. YES we are on 3.4.1 .
We have tried GPS sync on and off 20 mhz and 40 mhz wide channels Flex mode etc we have tried it all.
Seems that a reboot or chhanel changes make it appear to work for a little time anywhere from 10 min to 10 hours then it just defaults back to using the sector only. We dont want to have to "FORCE" the smart antenna but it seems that we may have to unless this is a bad idea?
Has anyone else seen this? we are in a crowded noise area but I thought this was what these units thrived on was cutting thru the noise by using the "Smart Antenna".. Signals all seem to be great to excellent? if the signal is to good does it not use the smart antenna? Right now GPS is off and still no smart antenna
We have had these epmp units for about 8+ months now and they seem to be working okay but now we RARELY if at all see the smart antenna being used. It never seems to get used by the AP to listen to our client radios. YES we are on 3.4.1 .
We have tried GPS sync on and off 20 mhz and 40 mhz wide channels Flex mode etc we have tried it all.
Seems that a reboot or chhanel changes make it appear to work for a little time anywhere from 10 min to 10 hours then it just defaults back to using the sector only. We dont want to have to "FORCE" the smart antenna but it seems that we may have to unless this is a bad idea?
Has anyone else seen this? we are in a crowded noise area but I thought this was what these units thrived on was cutting thru the noise by using the "Smart Antenna".. Signals all seem to be great to excellent? if the signal is to good does it not use the smart antenna? Right now GPS is off and still no smart antenna
Any thoughts?
Hi Martin,
Could you please contact me at Fedor.trutsko(at)cambiumnetworks(dot)com on this issue?
You know that system always select antenna it expect to have higher throughput with.
Did you try to perform Wireless Link Test with through Smart Antenna and Through Sector?
I have one AP that says "Smart Antenna is Disconnected, Power On"
Hi,
Probably you have incorrectly connected Smart Antenna to ePMP2000.
Please make sure BSA is connected to ePMP2000 acoordingly with User Guide.
Vertcal Polarization port on device connected to V port on Antenna, and Horizontal to H.
Thank you.
The installers say it connected the same as all the others. This just happened within the last month. The antenna has been installed for about 6 months.
The installers say it connected the same as all the others. This just happened within the last month. The antenna has been installed for about 6 months.
Possibly some mechanical impact caused Smart Antenna disconnect.
Please check pigtails and connections on both sides ePMP2000 and Smart Antenna.
I know this is old, but we have the same issue. It seems like it is corrected by being on higher frequency like 5700 - 5800 but any revised rules or DFS it does not use the smart antenna?