ePMP: Upgrading device software and chip firmware

To take advantage of new features and software improvements for the ePMP system, monitor the Cambium Networks PMP Software website:  https://support.cambiumnetworks.com/files/epmp

To upgrade the device software (AP or SM), follow this:

Step

Action

1

When upgrading multiple v1.0.3 integrated devices, ensure that the browser cache is cleared at the beginning of the upgrade process.

2

Log in to the device GUI via the management IP

3

Navigate to page Tools, Software Upgrade

4

Under the Main Software section, set the Upgrade Option to URL to pull the software file from a network software server or select Local File to upload a file from the accessing device.
If URL is selected, enter the server IP address, Server Port, and File path.

5

If Local File is selected, click Browse to launch the file selection dialogue

6

Click Upgrade

Caution

Do not power off the unit in the middle of an upgrade process.

7

Once the software upgrade is complete, click the Reset icon.

Upgrading on-board GPS chip firmware

To upgrade the GPS Synchronized ePMP radio’s on-board GPS chip, follow this:

Step

Action

1

When upgrading multiple v1.0.3 (or later) integrated devices, ensure that the browser cache is cleared at the beginning of the upgrade process.

2

Log in to the device GUI via the management IP

3

Navigate to page Tools, Software Upgrade

4

Under the section GPS Firmware, set the Upgrade Options to URL to pull the software file from a network software server or select Local File to upload a file from the accessing device.

Note

Use the same package that is used to upgrade the device’s software. The new GPS firmware is part of the software upgrade packages.

5

If Local File is selected, click Browse to launch the file selection dialogue and click Upgrade.

Caution

Do not power off the unit in the middle of an upgrade process.

7

Once the software upgrade is complete, click the Reset icon.

Caution

In case of a locked GPS device the upgrade typically has a "GPS Firmware Version" as "Not Available"(although not always). The user must attempt the upgrade anyway. It is however likely to fail with a "GPS general communication error" displayed in the notification icon. If this occurs the user must power-cycle (not just reboot) the radio and attempt the upgrade again.

GPS Chip and Software Reference

ePMP 1000
(1st Generation)

ePMP 1000
(2nd Generation)

ePMP 2000

GPS Chip Type

GPS only

GPS + GLONASS

GPS + GLONASS

Default GPS Firmware

AXN_1.51_2801

AXN_3.20_8174

AXN_3.20_8174

Potential Issues

(With Default Firmware Installed)

GPS chip locked, resulting in loss of sync and no display of firmware version or visible/tracked satellites

Occasional sync loss following low number of tracked satellites for customers in APAC and Russia regions

Occasional sync loss following low number of tracked satellites for customers in APAC and Russia regions

Current GPS Firmware

AXN_1.51_2838

AXN_5.1._8174

AXN_5.1._8174

Corresponding ePMP Software Release

2.1

3.5.1

3.5.1

Known issues

(With Current GPS Firmware)

None

None

None