Force 180 ePTP Master rebooting every 24 hours

Products ePMP
1

Hi all,

I have setup a 2.5 KM PTP link using a pair of Force 180 radios.

Both of these units are using the 3.1 firmware.

My problem is that the ePTP Master keeps rebooting every 24 hours.

If I look at the wireless link status of the ePTP slave, it session time indicates more than 24 hours.

Both are fresh new units.

Besides these frequent reboots, I don't seem to have other issues?

What do you all suggest for further trouble shooting?

Regards,

Sanay

2

Hi,

Could you please verify whether crashlog has been saved on device which experiencing an issue.

Please use next command in CLI:

debug crashlog

Thank you.

3

Hi,

ePMP1000_e8f0a6>debug crashlog

Crashlog not found

4

So it looks like not Software related  issue.

Please check whether it could be issue related to power feeding.

Thanky you.

5

Hi,

Sure, let me check the power feed of this device.

Regards,

Sanay

6
@Me Sanay wrote:

Both of these units are using the 3.1 firmware.

My problem is that the ePTP Master keeps rebooting every 24 hours.

If I look at the wireless link status of the ePTP slave, it session time indicates more than 24 hours.

Are you certain the master is actually rebooting?  Don't go by the uptime on the main webUI page - a bug in v3.1 firmware causes it to display ONLY hours & minutes, NOT days.

j

2 Likes
7

Hi Newkirk,

You are right!

The System Uptime resets to seconds after 24 hours.

I should have checked for other parameters rather than relying on the web UI System Uptime status.

This solves my problem.

Thanks,

Sanay