Force 200s Duplicate Ethernet MAC Addresses

Products ePMP
1

I have 2 Force 200 units that have the same Ethernet MAC Address. My cnMaestro instance is having a very hard time understanding it and I too am a little confused. Any idea how this could happen and any idea on a remote solution? So far i have tried rebooting the units but no dice. Doesnt seem like the customers are seeing issues yet so I am letting it sit for now. Attached pics of the Home page where you can see they are different units but have the same Eth MACs

2

Hi,

Could you please open the ticket with the Cambium support team?
https://support.cambiumnetworks.com/
They will help to fix the issue.
Please add me to CC as well:
Fedor.trutsko(at)cambiumnetworks(dot)com

Thank you.

3

May I know is this has been resolved? What is the solution? I'm having the same issue right now.

4

Upgrading the firmware to 3.5.6 fixed the issue.

2 Likes
5

Thank you. Will try to do that.

6

Those units have new OUI range that is supported beginning with 3.5.6 firmware.

Thanks,

Dmitry