FORCE 300 13 does not connect

[Junior_almeida]

(AP ePMP 3000) FW 4.7.0.1
Force 300-13 Was working properly. Now it doesn’t connect but. I’ve already reset it, updated it and nothing.

Mar 28 15:57:47 PATIO BARRADAS F300-13 kernel: [ 229.508436] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:57:43 PATIO BARRADAS F300-13 kernel: [ 225.288434] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:57:25 PATIO BARRADAS F300-13 kernel: [ 207.438471] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:57:04 PATIO BARRADAS F300-13 kernel: [ 186.338427] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:56:57 PATIO BARRADAS F300-13 kernel: [ 179.488433] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:56:35 PATIO BARRADAS F300-13 kernel: [ 157.488416] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:56:23 PATIO BARRADAS F300-13 kernel: [ 145.158441] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:56:18 PATIO BARRADAS F300-13 kernel: [ 140.428422] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:55:55 PATIO BARRADAS F300-13 kernel: [ 117.468548] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)
Mar 28 15:55:36 PATIO BARRADAS F300-13 kernel: [ 92.808424] SM cannot be associated on AP[58:c1:7a:75:76:0a] F=5455 11acvht20. Reason: 24 (LOST INAR)

[aka (Andrii)]

Hi @Junior_almeida,

sounds like interference on AP side or HW failure with the station itself.
I suggest you to raise a ticket, a blue button on the right top side of this page.
Our engineer will assist you to isolate the issue.

[Junior_almeida]

I still have the same problem.

[ninedd]

@Junior_almeida

I still have the same problem.

Hi. Did you open a Support Ticket? At the top of this page, there is a “Raise Ticket” button, and a Cambium engineer can help track down what’s happening for you.