we are trying to connect Force 300-16 SM to the ePMP 3000 AP, but it fails with "Rejected - Frame duration is not supported by SM". Both AP and SM are running FW 4.3.2.1. AP has several other Force 180 and Force 200 SMs connected to it.
If I understand it correctly, the F300 SM is complaining about mismatch of the Frame size on AP and SM, but there is no setting to change this. I presume, that Frame size on the ePMP3000 AP is 5ms.
have you tried to set guard interval to "long"? If i remember well, someone wrote that SM's with XM firmware didn't want to come back after the upgrade to 4.3.2.1 with this set to "short".Â
I have a few ePMP2000 radios with 4.3.2.1 firmware, and many of them with older firmwares, and there is a setting for frame size. I haven't worked on ePMP3000 and Force300 so far so i am not sure, but have you tried different firmwares? What firmware are you running on your AP?
"Rejected - Frame duration is not supported by SM".
I agree, that certainly does sound like it's talking about a 2.5 / 5 ms frame mismatch. Which shouldn't be possible if everything is 5 ms on the 3000s & 300s for now.
Just for laughs - have you tried switching 'Synchronization Source' to internal? That should have nothing to do with this of course, but we had some wierdness a couple month's ago with some, but not all SM's connecting as expected - and toggling that to Internal seemed to do the trick for us, for whatever reason.
I had to change frame duration using a configuration push from cnmaestro to manually change:
{ "template_props": { "templateName": "epmp FIX", "templateDescription": "fix all the epmp stuff", "device_type": "", "version": "" }, "device_props": {
"wirelessInterfaceTDDFrameSize": "5000" } }
The problem I had was importing a config from epmp 2000 that had frame duration set to 2.5, and the 3000 took that setting and of course it is hidden in the gui :-D
