Force 4600 No Signal Frequently

[Francisco_Mercedes]

Hello Forum, I recently made a connection with a pair of force 4600 (it is my first time using cambium), about 27KM, I have a problem in which one of the ends, very frequently, no signal appears, do you know what causes that?

Thanks in advance for the help

[aka (Andrii)]

Hello @Francisco_Mercedes,

is there any performance impact? Does the link get disconnected?
I’m aware about the case when SNR on sub-carrier is low and we can not measure the signal properly. Then you will see “no signal”. Without any other consequences.

But if it comes to performance degradation, we can investigate it! Could you show your Monitor >> Performance page?

[Francisco_Mercedes]

I also see this intermittence

[Francisco_Mercedes]

Here the perfomance page

[Eric_Ozrelic]

What wireless mode are you using? WLR, ePTP, TDD? What firmware are you running on this PtP? Have you tried using a smaller channel width?

ALSO, are the antennas you’re using optimized for use in the 6GHz band?

[Francisco_Mercedes]

Wireless mode: ePTP
Firmware: 5.7.1

Now, I have algcom UHPX-5800-32-09-DP