How do I run a Database repair in XMS-Enterprise 8.3.5

Summary: This article describes how to run a Database repair in XMS-Enterprise 8.3.5. This may be requested by the Support team. Note: This function will require a reboot of XMS-Enterprise.

WebGUI

  1. Log in to XMS-Enterprise WebGUI

  2. Hover over Settings in the top menu, under General select Status

    settingsstatus

  3. On the Status page, select Check & Repair Database

  4. A confirmation message will appear, select OK to start the repair

  5. Finally, enter in your credentials to confirm

    credentials

  6. XMS-Enterprise will then reboot and start the repair of the database

CLI

  1. Connect to XMS-Enterprise’s CLI using a terminal application such as PuTTy. The port number to access the CLI is 2022. Upon connection, log in using your credentials.

    putty

  2. Type the following commands to initiate the Database repair

    conf
    xms
    database repair
    y

    image (14)

  3. XMS-Enterprise will then reboot and start the repair of the database