How do you change the "guest" password in release

greggsmithjr · September 28, 2007, 1:50am

I only see ‘Admin’ and ‘Root’ … how do I change ‘guest’ so that my customers can log onto the SM???

Frothingdog.ca · September 28, 2007, 2:05am

Just go to the ACCOUNTS page and add a new user.

I suggest removing the ADMIN user unless your installers need it.
Do not remove the ROOT acount.

Anonymous1 · September 28, 2007, 3:18pm

On this note, is there a was to mass-remove the admin account in Prizm? I’m still running 2 but I plan to upgrade to 3 over the weekend.

greggsmithjr · September 28, 2007, 3:28pm

I do NOT want my customers to see any of the SM status pages … is it possible to PW protect the “General Status Page”?

Thanks,
Gregg

clueless · September 28, 2007, 4:44pm

we don’t allow customers in the sm unit, I cannot see any reason for them to even no they can access the unit.

greggsmithjr · September 28, 2007, 6:00pm

How do you keep them from seeing anything in the SM? How do you lock them out?

clueless · September 28, 2007, 6:06pm

Our sm units are password protected, and the customer is not allowed the password. If the Tech goes into the sm unit at the home he clears their history before leaving

greggsmithjr · September 28, 2007, 6:21pm

Yes, but if the customer types in the local IP address of the SM, they will still see the status page.

How do you prevent this???

Anonymous1 · September 28, 2007, 6:23pm

Implement VLANs. The management VLAN setting will only allow tagged packets matching the VLAN number to access the management interface, IIRC.

clueless · September 28, 2007, 6:26pm

Sorry Greg… I’m running mostly 7.3.6 I see what you are saying now