Internal Server Error on E410

Hello dear community,

I have a problem with my E410 Master Access Point.
I have installed the firmware 4.2.3.1-r9 and since then I can no longer access the web interface β†’ Internal Server Error (500)

Restarting etc. has not helped, does anyone have any idea how I can solve the problem?

Hi @CN_JN
Have you enabled Autopilot mode in this AP? If yes, can you disable Autopilot mode and try again?
What was the previous firmware version on this AP?

now it works again without autopilot master mode. the previous version was: 4.2.3.1-r7.

Is there a problem with the current firmware (-r9) and the autopilot master mode
?

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Hi @CN_JN
The AutoPilot feature was discontinued from version 4.0 onwards.

I would recommend you use cnMaestro Essentials, which is free and provides basic network management support for Cambium Networks devices.

You can have a look at the cnMaestro User Guide here: cnMaestro Cloud Management User Guide - English

Hi, I have this issue too. How can I disable Autopilot if I can’t load the web interface of the master AP?

Hi @Giles_Charman,
Welcome to the Cambium Community!
We can use the AP CLI to change the Autopilot mode.

First, to check the current Autopilot mode on the AP, run the below command in CLI:
image

To change it back to the default mode (Member), run the below command in CLI:
image

To verify, run the below command:
image

I hope this helps! Let us know if you have any other questions.

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