I've got a third gen iPad that can't connect to a network of E400's. The logs just say "ap-sent-disassoc-with-code-2". E400 firmware is 3.2.1-r6.
2017-03-16T18:33:39-07:00 Office-X WIFI-6-CLIENT-CONNECTED Client [4C-B1-99-X-X-X] connected to wireless lan [X] 2017-03-16T18:33:40-07:00 Office-X WIFI-6-CLIENT-DISCONNECTED Client [4C-B1-99-X-X-X] disconnected from WLAN [X], after [1] secs and used [1200] bytes 2017-03-16T18:33:47-07:00 Office-X WIFI-6-CLIENT-CONNECTED Client [4C-B1-99-X-X-X] connected to wireless lan [X] 2017-03-16T18:33:47-07:00 Office-X WIFI-6-CLIENT-RADIUS-AUTH-SUCCESS RADIUS authentication success for client [4C-B1-99-X-X-X] on wireless lan [X] 2017-03-16T18:33:51-07:00 Office-X WIFI-6-CLIENT-DISCONNECTED Client [4C-B1-99-X-X-X] disconnected from WLAN [X], after [4] secs and used [3594] bytes 2017-03-16T18:33:51-07:00 Office-X WIFI-6-CLIENT-DISCONNECT-INFO Client [4C-B1-99-X-X-X] disconnect-info [ap-sent-disassoc-with-code-2]
I tried WPA2 PSK as well (WPA2 Enterprise is the normal method we use) and the iPad will only connect to an open network without WPA2. PSK just gives an incorrect password error on the iPad and the same "ap-sent-disassoc-with-code-2" in syslog. These new E400's replaced a bunch of UBNT UniFi access points.
Just to clarify: it's working fine with other wireless devices I have on hand to try except a third gen iPad. The iPad can associate to UBNT UniFi gear but not to Cambium E400.
So I ended up downgrading to firmware 3.1.1.1-r1 becasue cnMaestro (on premise) was returning errors on configuration jobs whenever I'd try to apply profiles to an E400 running firmware 3.2.1-r6.
And it also turns out that downgrading to 3.1.1.1-r1 fixed the problem with the iPad not being able to associate.
It would be helpful, if you could please share error screenshots of cnMaestro and the tech-support on device when you were trying to push the configuration.
I have a similar issue with an ipad. Other iPad in home connects fine. This one connects fine. However, when it tries to browse Safari it disconnects from wifi and asks to reconnect. This was on an e400 and now an e500, still presenting the issue. I've tried just about everything with the ipad and the hotspot. I ended up enabling wireless on the Mikrotik onsite and connecting to it, and it seems to have resolved the issue. Not seeing any settings that jump out at me on 500, 802.11w is disabled, manually set the channel and size and all other data is consistant.
I have a similar issue with an ipad. Other iPad in home connects fine. This one connects fine. However, when it tries to browse Safari it disconnects from wifi and asks to reconnect. This was on an e400 and now an e500, still presenting the issue. I've tried just about everything with the ipad and the hotspot. I ended up enabling wireless on the Mikrotik onsite and connecting to it, and it seems to have resolved the issue. Not seeing any settings that jump out at me on 500, 802.11w is disabled, manually set the channel and size and all other data is consistant.
What is the software version on the e400/e500? Is it already on 3.4.3.2?
Any difference between the two ipads (one that connects and the other that does not? like different versions of iOS?)
Yes, the AP is on the newest FW. I don't notice any distinct differences. I've tried everything from static IP, clear cookies, force 2.4, force 5G, different SSID, different browser, very odd. Both ipads are running 10.3.3 (14G60)