Is ePSK broken?

aero · June 15, 2020, 2:32pm

Hi,

I would like to make use of the great ePSK feature. My problem is, that I only can use it with windows notebooks or macbooks. I'm not able to connect any smartphone (ios/android) or tablet. It always says wrong password. As I said, the same ePSK works on MacBooks or Windows Notebooks.

I was on 3.11.3.1-r4, upgraded to 3.11.4-r9 and also tried 4.0-r17, but with all fw versions the same problem.

Did i missed something about the ePSK thing? How to fix this?

Cheers,

aero

Kunal_Solanki · June 15, 2020, 5:23pm

Can you try disabling 802.11r in the WLAN Advanced settings -> Fast Roaming Protocol and then give a try for your mobile devices.

aero · June 15, 2020, 5:42pm

Hi Kunal,

thanks for your assitance.

I've tried almost everything. Auto generated strong, simple pw. Set an own pass. Added a new wlan ....

I would also recommend a remote session.

thanks,

aero

aero · June 15, 2020, 6:20pm

I can confirm that it works with 802.11r disabled.

Is there a hotfix for now to have both?

Thanks

aero

Kunal_Solanki · June 15, 2020, 6:55pm

Hi Aero,

Thank you for confirming and I am sorry to say but as of now there is no hotfix available for making both to work.

Thank you,

Kunal

aero · January 8, 2021, 1:12pm

In the meantime, more than half a year has passed. What is the status now?

Thanks,
Aero

aero · January 13, 2021, 4:42pm

Anyone who can answer?

Kunal_Solanki · January 14, 2021, 6:31am

Hi Aero,
This is still not supported for epsk but there is an upcoming release where we have done multiple optimization in the epsk module to make it faster. I will keep you posted on this release.

Thank you,
Kunal

Arakasi · November 10, 2023, 7:11am

I am testing ePSK out, and I can also only connect with my laptop, and not my android phone.
I am using cnmaestro 4.1.0, using xe3-4 AP on firmware 6.6.0.1-r11, and my phone is running Android 14.
I have confirmed I do not have fast roaming enabled on the WLAN.

vku200 · November 10, 2023, 10:54am

Hi @Arakasi
In your ePSK configuration, have you attached the Android phone Mac address (Device Mac) to the ePSK?

If yes, can you check if the “Use randomized MAC” option on the phone is enabled instead of the “Use Device MAC” option?

In the case of attaching the device MAC address to the ePSK, the randomized MAC option on the phone needs to be disabled to avoid the MAC address mismatching.