Hi,
I upgraded all my LITE SM’s from 8.1.5 to 8.2.2 and now I have two of the SM’s damaged because they reflect in the software section that they are a BH20 DES instead of a SM DES. They don’t work as BH or SM right now. and we believe that there are more SM’s with the same problem. Has anyone have had this issue upgrading LITE SM? if so, how this issue was solved?
Thanks
Francisco
Yes, we had several of the lite units do as you described. They don’t work properly as BH20 units either. We ended up sending the units in for RMA and the distributor replaced them promptly. Ours seemed to be an issue with only the p10 lite units. The failure was seen most often on reboot of the radio at a later time. I flashed all remaining p10 lite units back to 8.1.5.1 and no further occurances have been seen.
Allen
allen wrote: Yes, we had several of the lite units do as you described. They don't work properly as BH20 units either. We ended up sending the units in for RMA and the distributor replaced them promptly. Ours seemed to be an issue with only the p10 lite units. The failure was seen most often on reboot of the radio at a later time. I flashed all remaining p10 lite units back to 8.1.5.1 and no further occurances have been seen.
Allen
When downgrading back to 8.1.5.1 did you started to have all the issues of that version? did all your SM lites had the same problem after the upgrade? Right now motorola is going to send me a key for each SM lite with the problem to fix it. But Iam afraid that all the SM lite will go down eventually so you can imagine my pain!
Thanks for your response.
Francisco
Downgrading all of the P10 sm to 8.1.5.1 ended the issue of random dying and changes to BH20 claims that wouldn’t work. The also sent me a key to change a couple back to sm from bogus BH20, but they still had no calibration data and still would not register to an AP.