Hi, I’d like to know if the Maestro team is able to keep(trap?) a log of SM power cycles.
Same goes for Watchdog reset, and ‘reset due to fatal error’.
Sometimes we find a faulty cable feeding the SM force unnecessary power cycles. Too many power cycles in a given time period indicates a proactive scenario that can help US determine when/if a customer will need a service call to repair.
Also, some SM’s go bad for various reasons. We will often see fatal error or Watchdog reset in the event log. If we can highlight the SM’s that are having this problem, it again presents a proactive situation we can resolve before a customer may even be aware of a problem.
I would hope this logging into cnMaestro would be an easy ‘layup’ for the team.
Thanks