October 22, 2018, 5:26pm
I am using cnMaestro on-prem. It is on a machine that doesn't have direct Internet access, but can access the Internet via a proxy.
How do I get the maps to work? I'd like to see where my radios are on a map, but the maps are all blank currently. I don't see anything in the User Guide about settings up Internet/Map access.
@loganmc10, just curious, are you running the current version of cnMaesto On-Premises? it is version 1.6.3. Due to some changes in recent versions of cnMaestro maps, some of the older version maps no longer work.
October 22, 2018, 7:08pm
Yes I am running 1.6.3-r19
Does it pull the map data from the Internet? This machine has no Internet connectivity so I don't see how the maps would work without some kind of proxy configuration.
October 22, 2018, 7:40pm
Hi loganmc10 -- yes, map usage requires an internet connection.
October 22, 2018, 7:41pm
Right, so is there any way to configure an Internet proxy? Or is direct Internet access required?
October 22, 2018, 7:46pm
Direct internet access is required -- we don't provide any proxy configuration.
October 25, 2018, 10:06pm
I am in the same situation where we are starting to deploy a large number of devices and require map access via a proxy. Is this going to be added at some time?