Native Vlan Doesn't work from AP Management on Different SSID

Hello Team,

We are going to deploy around 55 cnPlilot Indoor E400 AP & we are testing on it. We have created four different SSID with tagging the differnet vlan on each SSID it works prefectly but we cannot see the AP on cnMasestro cloud for the AP management native vlan has  been tagged on trunk port  on Cisco manageble switch & also Wifi-AP groups Ethernet-Port1 trunk multiple vlan. What could be the issue not showing on cnMaestero cloud but its showing without tagging the vlan?


it looks like vlan configuration mismatch between ap and cisco switch. since cisco switch port has been configured with native vlan as tagged, we need to same configuration on ap i.e. native vlan needs to be tagged. 

if you can share ap configuration and cisco switch port configuration we can identify if any missing configuration.

Definitely mismatch between cmMaestro and Cisco switch, on both side management vlan must be untaged or taged.
Initialy AP is untaged and if that vlan is access for mgmt vlan on that Cisco port AP will get the configuratuon from cnMaestro.
But if in config on cnMaestro mgmt vlan is selected to be taged after AP is get config and on Cisco side is still that vlan configured as taged, AP cant get to cnMaestro anymore.

Hello Team,

Below are the configuration of cisco switch & AP.

#valn created

10 Management active 
11 OFFICE1 active
12 OFFICE2 active
13 OFFICE3 active
14 OFFICE4 active

#interface configuration

interface GigabitEthernet0/3
description **Connected-to-Cambium-AP##
switchport trunk native vlan 10
switchport trunk allowed vlan 10-14
switchport mode trunk

interface GigabitEthernet0/1
description **Connected-Sophos-Router##
switchport trunk native vlan 10
switchport trunk allowed vlan 10-14
switchport mode trunk
spanning-tree portfast

Additional Screenshot

Hi, the problem is on your screenshot 17, you select that VLAN 10 is tagged and on your switch it is native VLAN which means there is no VLAN tag.

Remove that "tagged" option on screenshot 17. With that mgmt traffic will be without VLAN tag in both way from switch to AP and vice versa.

When you remove that tagged option than native vlan can be default as 1 because there is no any tag in packet header.

1 Like

as suggested by mixig, you have 2 option

1. on cnpilot ap remove tag configuration for native vlan 10  or

2. configure vlan 10 as tagged in cisco switch 

if you decide to use option 1, on ap you can keep vlan 1 and add other vlans as tagged vlans. the solution should work