We are currently experiencing an issue with our V5000 60GHz access point where the stations are frequently disconnecting and reconnecting at a rapid rate. The stations themselves are not rebooting and are properly aligned. We would appreciate your assistance in identifying and resolving the cause of this behavior.
We recommend using cnWave Link Planner to assess the deployment and verify whether the link is within expected design parameters.
Frequent disconnects on a 60 GHz link are often related to alignment issues, as this frequency band is highly sensitive to even small deviations or physical obstructions.
This helps ensure reliable performance based on terrain, distances, and alignment.
Careful frequency planning is important—especially in multi-node or dense setups—to ensure optimal operation and avoid potential overlap.
We’ve also reached out to your email address to gather more details on the topology and diagnostics to assist further.
Feel free to share additional information and open a support ticket for continued support.