Hi,
We are facing the issue Northbound Interface Not Available when we call any of the methods. But we are sure that the authentication is correct because we are able to call one of the published API’s of Prizm server successfully(which indicates that our methodology (sample program) of calling the API is possibly correct).Basically the error informs that the specified service not configured properly.We checked the provided prizm Documents ,where in we found steps to configure the specified service.But when we checked the service was already configured as mentioned in the documents.
Along with the prism documents we received some sample programs, where we changed only the Authentication details and ran in the test server.Even the sample program returned the same exception/error from Prizm Server as below:
Northbound Interface Not Available.
Invalid Service Name: Canopy.Prizm.NorthboundInterface.
We have referred all the Prizm documents regarding NorthboundInterface but could not find much about NorthboundInterface except some configuration settings to enable Northbound Interface which was already been done on TestServer.
Also gone through the motorals/prizm forum http://motorola.motowi4solutions.com/support/community/ but could not find solution. Hence I’am posting the issue and the Exception(output) of our program run on test Server.
Output of our program is as below
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AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: java.rmi.RemoteException: Northbound Interface Not Available.; nested exception is: java.rmi.RemoteException: Invalid Service Name: Canopy.Prizm.NorthboundInterface
faultActor:
faultNode:
faultDetail:
{http://xml.apache.org/axis/}hostname:xyz
java.rmi.RemoteException: Northbound Interface Not Available.;
nested exception is: java.rmi.ServerException: RemoteException occurred in server thread;
nested exception is:
java.rmi.RemoteException: Invalid Service Name: Canopy.Prizm.NorthboundInterface at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragment ScannerImpl.scanEndElement(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContextDriver.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImp…
.
…
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Please post a sollution to the issue.[color=blue][size=18][/size][/color]
Has anyone resolved this issue? I have checked the config files to ensure Northbound Interface is enabled.
Thanks,
Ken