I have an AP with two registered SMs (2.4GHz with good LOS - see below):
Stats for LUID: 2 Test Duration: 2
Downlink RATE: 4799744 bps
Uplink RATE: 1141248 bps
Downlink Efficiency: 98 Percent
Max Downlink Index: 100
Actual Downlink Index: 98
Expected Frag Count: 18749
Actual Frag Count: 19022
Uplink Efficiency: 100 Percent
Expected Frag Count: 4458
Actual Frag Count: 4458
Session Status REGISTERED
Registered AP 0a-00-3e-20-2d-09
RSSI 1497 (-69 dBm)
Jitter 1
Air Delay 602 (approximately 5.59 miles (29498 feet))
Current entry index: 0
Index: 0 Frequency: 2415.0 MHz ESN: 0a-00-3e-20-2d-09
Jitter: 1 RSSI: 1441 Power Level: -70 Beacon Count: 39 BRcvW: 1
Type: Multipoint Avail: 1 Age: 0 Lockout: 0 RegFail 0 Range: 29498 feet TxBER: 0 EBcast: 0
Session Count: 1 NoLUIDS: 0 OutOfRange: 0 AuthFail: 0 EncryptFail: 0 Rescan Req: 0
FrameNumber: 370 SectorID: 4 Color Code: 4 BeaconVersion: 1 SectorUserCount: 0
PercentDataDwn: 75 PercentDataUpHi: 0 NumDAckSlots: 3 NumContSlots: 3 NumUAckSlots: 3
Stats for LUID: 3 Test Duration: 2
Downlink RATE: 4331520 bps
Uplink RATE: 1069568 bps
Downlink Efficiency: 97 Percent
Max Downlink Index: 100
Actual Downlink Index: 97
Expected Frag Count: 16920
Actual Frag Count: 17306
Uplink Efficiency: 100 Percent
Expected Frag Count: 4178
Actual Frag Count: 4178
Session Status REGISTERED
Registered AP 0a-00-3e-20-2d-09
RSSI 1389 (-71 dBm)
Jitter 1
Air Delay 539 (approximately 5.00 miles (26411 feet))
Current entry index: 0
Index: 0 Frequency: 2415.0 MHz ESN: 0a-00-3e-20-2d-09
Jitter: 2 RSSI: 1293 Power Level: -73 Beacon Count: 40 BRcvW: 1
Type: Multipoint Avail: 1 Age: 0 Lockout: 0 RegFail 0 Range: 26411 feet TxBER: 0 EBcast: 0
Session Count: 1 NoLUIDS: 0 OutOfRange: 0 AuthFail: 0 EncryptFail: 0 Rescan Req: 0
FrameNumber: 1445 SectorID: 4 Color Code: 4 BeaconVersion: 1 SectorUserCount: 1
PercentDataDwn: 75 PercentDataUpHi: 0 NumDAckSlots: 3 NumContSlots: 3 NumUAckSlots: 3
While neither SM obtains a 100% downlink, LUID 3 suffers intermittent packet loss (5-10% failure to return 32 byte pings) while LUID2 returns all pings when LUID3 is failing. This issue is impacting customer Internet access. Any ideas? This is rolling open farm land with light canopy.
Thank you in advance.
Tim
Nothing else in the path besides your canopy gear transmitting at 2.4? I am not sure which portion of 2.4 cordless phones use, but that could be an issue.
Customer has no cordless phones at site and nearest neighbor is more than a mile away (Dairy Farm Office installation).
Do you have passive reflectors on the dishes? The RSSI is great on both, just wondering if you are using dishes.
Tim,
On the SM, under Expanded Stats, what numbers do you have for Transmit Broadcasts and Received Broadcast on the SM’s and the AP? Another item to look at is the InNUcastPkts and OutNUcastPkts on the Ethernet stats page.
Besides those numbers can you post the event log of the AP and the SM in question?
Both SMs are installed with dishes, the AP is not in order to preserve the 60 degree service arc.
AP cluster is supported by a CMM (micro)
SM is feeding a Linksys wireless G router supporting 6 computers (5 of these are connected via a pair Linksys Accesspoints acting as a wireless bridge connecting a Linksys switch for the local LAN.
All systems are running current anti-virus and anti-spy software and have been scanned as part of the general installation process.
SM Stats:
Ethernet Control Block Statistics
inoctects Count 155682107
inucastpkts Count 2181257
Innucastpkts Count 107
indiscards Count 0
inerrors Count 1
inunknownprotos Count 0
outoctets Count 179846255
outucastpktsCount 142259
outnucastpkts Count 491609
outdiscards Count 0
outerrors Count 0
RxBabErr 0
TxHbErr 0
EthBusErr 0
CRCError 0
RxOverrun 1
LateCollision 0
RetransLimitExp 0
TxUnderrun 0
CarSenseLost 0
System Event Log
15:20:54 UT : 01/12/05 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 516 System Log Cleared
15:26:11 UT : 01/12/05 : File httptask.c : Line 634 Reboot from Webpage.
15:25:50 UT : 01/12/05 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
15:25:50 UT : 01/12/05 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset Exception – External Hard Reset WatchDog Cur ExtInt 95 Max ExtInt 631 Cur DecInt 28 Max DecInt 33 Cur Sync 0 Max Sync 41 Cur LED 0 Max LED 1 Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 2 Max FEC 208 Cur FPGA 49 Max FPGA 365 Cur FrmLoc 44 Max FrmLoc 133 AAState 0
15:25:50 UT : 01/12/05 : File root.c : Line 908 System Startup
15:25:50 UT : 01/12/05 : File root.c : Line 913 Software Version : CANOPY 6.1 Dec 08 2004 09:22:02 SM-DES
15:25:50 UT : 01/12/05 : File root.c : Line 917 Software Boot Version : CANOPYBOOT 3.0
15:25:50 UT : 01/12/05 : File root.c : Line 923 FPGA Version : 051104
15:25:50 UT : 01/12/05 : File root.c : Line 927 FPGA Features : DES
15:26:53 UT : 01/12/05 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
RF Statistics
Transmit Unicast Data Count 1750355
Transmit Broadcast Data Count 91
Receive Unicast Data Count 157121
Receive Broadcast Data Count 491957
Transmit Control Count 332494
Recieve Control Count 314422
In Sync Count 1
Out of Sync Count 0
Overrun Count 0
Underrun Count 0
Late Contention Count 0
Out of Range Up Sched 296
Receive Corrupt Data Count 0
Receive Bad Broadcast Control Count 0
PLL Out of Lock Count 0
Old Format Beacon Received 0
Tx Calibration Failures 0
Bad In Sync ID Received 0
Attempt Xmt MultiFrag Cntl Count 0
Temperature Out of Range 0
RSSI Out of Range 0
Range Cap Enforced 0
AP Stats:
Ethernet Control Block Statistics
inoctects Count 2300125988
inucastpkts Count 28861873
Innucastpkts Count 7505950
indiscards Count 0
inerrors Count 3
inunknownprotos Count 0
outoctets Count 1645388526
outucastpktsCount 60897022
outnucastpkts Count 4204
outdiscards Count 0
outerrors Count 0
RxBabErr 0
TxHbErr 0
EthBusErr 0
CRCError 0
RxOverrun 3
LateCollision 0
RetransLimitExp 0
TxUnderrun 0
CarSenseLost 0
RF Statistics
Transmit Unicast Data Count 28325943
Transmit Broadcast Data Count 7510210
Receive Unicast Data Count 60493503
Receive Broadcast Data Count 4201
Transmit Control Count 19533674
Recieve Control Count 19533674
In Sync Count 1
Out of Sync Count 0
Overrun Count 0
Underrun Count 114
Late Contention Count 0
Out of Range Up Sched 0
Receive Corrupt Data Count 0
Receive Bad Broadcast Control Count 0
PLL Out of Lock Count 0
Old Format Beacon Received 0
Tx Calibration Failures 0
Bad In Sync ID Received 0
Attempt Xmt MultiFrag Cntl Count 0
Temperature Out of Range 0
RSSI Out of Range 0
Range Cap Enforced 0
System Event Log
18:45:21 UT : 11/17/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 516 System Log Cleared
00:00:00 UT : 01/01/00 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
00:00:00 UT : 01/01/00 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset Exception – External Hard Reset
00:00:00 UT : 01/01/00 : File root.c : Line 888 System Startup
00:00:00 UT : 01/01/00 : File root.c : Line 893 Software Version : CANOPY4.2.3 Jul 23 2004 11:13:49 AP-DES
00:00:00 UT : 01/01/00 : File root.c : Line 897 Software Boot Version : CANOPYBOOT 3.0
00:00:00 UT : 01/01/00 : File root.c : Line 903 FPGA Version : 062403
00:00:00 UT : 01/01/00 : File root.c : Line 907 FPGA Features : DES
00:00:11 UT : 01/01/00 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/rf.c : Line 2549 Acquired GPS Sync Pulse.
00:23:20 UT : 11/18/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
04:51:42 UT : 12/20/04 : File jbistub.c : Line 604 PowerOn reset from Telnet command line.
04:50:03 UT : 12/20/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
04:50:03 UT : 12/20/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset Exception – External Hard Reset
04:50:03 UT : 12/20/04 : File root.c : Line 908 System Startup
04:50:03 UT : 12/20/04 : File root.c : Line 913 Software Version : CANOPY 6.1 Dec 08 2004 09:22:02 AP-DES
04:50:03 UT : 12/20/04 : File root.c : Line 917 Software Boot Version : CANOPYBOOT 3.0
04:50:03 UT : 12/20/04 : File root.c : Line 923 FPGA Version : 051104
04:50:03 UT : 12/20/04 : File root.c : Line 927 FPGA Features : DES
04:50:14 UT : 12/20/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/rf.c : Line 2219 Acquired GPS Sync Pulse.
04:52:51 UT : 12/20/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
19:38:28 UT : 12/30/04 : File httptask.c : Line 634 Reboot from Webpage.
19:37:59 UT : 12/30/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
19:37:59 UT : 12/30/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 914 System Reset Exception – External Hard Reset WatchDog Cur ExtInt 281 Max ExtInt 886 Cur DecInt 43 Max DecInt 33 Cur Sync 0 Max Sync 47 Cur LED 0 Max LED 1 Cur EthXcvr 0 Max EthXcvr 1 Cur FEC 99 Max FEC 457 Cur FPGA 118 Max FPGA 426 Cur FrmLoc 105 Max FrmLoc 133 AAState 0
19:37:59 UT : 12/30/04 : File root.c : Line 908 System Startup
19:37:59 UT : 12/30/04 : File root.c : Line 913 Software Version : CANOPY 6.1 Dec 08 2004 09:22:02 AP-DES
19:37:59 UT : 12/30/04 : File root.c : Line 917 Software Boot Version : CANOPYBOOT 3.0
19:37:59 UT : 12/30/04 : File root.c : Line 923 FPGA Version : 051104
19:37:59 UT : 12/30/04 : File root.c : Line 927 FPGA Features : DES
19:38:10 UT : 12/30/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/rf.c : Line 2219 Acquired GPS Sync Pulse.
19:39:39 UT : 12/30/04 : File C:/ISIPPC/pssppc.250/bsps/devices/whisp/syslog.c : Line 1055 Time set
(5 of these are connected via a pair Linksys Accesspoints acting as a wireless bridge connecting a Linksys switch for the local LAN.
Hmm....it wouldn't be interference from these 802.11G devices would it?
Maybe, but I would have anticipated RF issues to impact the routine stats and show up in the link test. We install a Linksys wireless router at all of our sites… this one is different somehow.
Do a spectrum analysis and then move to the quietest frequency you can find. Most likeley there is another 2.4 signal in the path of that subscriber.
Jerry Richardson
airCloud Communications