We have a strange issue with some of our customers connecting to a 450i access point.
It is a 90 degree sector serving a total of 16 sm's with distances ranging from 0,3km to 4,2km. Every subscriber have clear LOS, and signal strengths ranges from -56.5 to -68.5 in the downlink (see attached "LinkStatus" page from the ap for more in depth values). The sm's are primarily 450i integrated, with one customer (my own holiday cabin actually) having a 450 with clip.
The AP is configured with 75% downlink, range 5km, contention slots 8 (to keep consistent with sync of our other ap's in the area), frame period 5ms, sm receive target -54dBm.
The problems we are having, is that some of our customers starts disconnecting, suddenly having poor SNR, and even sm rx signal strength seems to drop. Only solution to this is to change the frequency, or move the sm at the customer location. After a while (might be a day, a week, or even months), the problem reappears, and we have to change frequencies yet again. Spectrum-scans from both the ap's and the sm's show very clean channels.
The "funny" thing is that this happens only to the sm's concentrated in a certain area, all other sm's are working great on every single frequency and bandwith tested. See attached "MapSMs" for layout of all the sm's connecting to the ap, and where the problem-area is (marked by red circle). Do not bother the few offline sm's nearby the ap, as theese are holiday cabins where some customers unplug their sm's while not beeing there.
Every sm not in the marked area works as a charm, with no issues what so ever.
I am wondering if this might be caused by some multipath reflections in the area? Another strange thing I've seen, is when changing the frequency from for example 5,7GHz to 5,4GHz, resulting in 6dB lower output from the AP, the sm's in the specific "problem-area" does'nt always get 6dB lower receive signal (as I would assume) - sometimes they get far lower than 6dB receive signal (I've seen as much as 13dB) and sometimes even stronger signal than they had before reducing ap output.... This to me, seems like there might be some multipath in the area affecting sm's receive power either positively or negatively.
This is in the Norwegian mountains, which has a good deal of snow in the winter. It seems as theese problems are worse in the periods of transition between winter and spring and/or when the temperatures fluctuates between above freezing in daytime, and below freezing at night. I'm suspecting theese changes in temperature might affect possible multipath issues, and might be an explanation to our problems, but I would appreciate some feedback from others if you have any explanation or tips!?
If this in fact are multipath issues - how to best deal with it?
As mentioned - theese are 450i sm's, which has about 10degree azimuth/elevation, so changing to a narrower beam at the sm, means we would have to use 450b-High-gain which has only 7degree azimuth/elevation. The big issue with this, is that the mountains is VERY windy, so the wind-loading of the 450b's would be a big issue (to maintain LOS, some of the antennas are obviously mounted above the roof), as well as that the area is restricted regarding sizes of allowed antennas - parabolic antennas are not allowed...
The other possible solution I come up with, is trying to change the ap antenna to a narrow-beam one, hoping the signals will not "hit" the reflection point causing the potential multipath, but honestly I do not think it'll change anything (as I assume the reflections is quite close to the customers).
The last thing I can think of as a solution, is to try a 450m as AP instead of the 450i, as I think the 450m has both beamforming and beemsteering(?), possibly resulting in less multipth-reflections.
Theese are my theories, but I am certain that someone in here are able to help with other possible theories and/or tips on whats best bet on resolving this issue!?
- LinkStatus.jpg (335 KB)
- MapSMs.jpg (94.3 KB)