Problem with ePMP1000

Products ePMP
1

Hello

Im having a problem with some of the ap-s.They do not keep the firmware version 2.6 and it goes to version 2.0.How can we solve this problem ?

Best Regards

Drin

2

Hello,

First of all it is important to find out reason why AP is dropped to 2.0.

I can assume 2.0 is stored in Inactive Bank.

It may happen when Firmware in Active bank is corrupted.

Please check in CLI output for next command:

debug crashlog

And try to upgrade device to 2.6 Release two times in row to make 2.6 stored in both Banks.

Thank you.

1 Like
3

which crediencal i should use to run that command ?

4

Please use admin username and password used for UI access.

Thank you.

5

Hello ,

I get in with those credencial but the command debug Crashlog it's not recognise by the device.

6

it is not available in 2.0 Release but it works in 2.6.

Please just try to upgrade device 2 times in row to 2.6 Release.

Thank you.

7

hello ,

thank you for your support.

Best Regards