Problems low performance in new installation - Please Help..

Hello friends of the forum, good afternoon, I am new in the Canopy world and i request a little aid to them because we are having some problems with our first implementation, I give a summary them of the topology, sorry for being so extensive.

The AP is a Advantage Connectorized in the frequency 5755 GHz, located in a tower to 35 meters of height approximately, the SM’s are STD. and they are on towers of 18 meters approx. in these distances:

SM4 - 0,85 Km
SM6 - 4,75 Km (w/reflector)
SM7 - 0,60 Km
SM8 - 2,20 Km

Omnidirectional antenna is a HyperLink HyperGain® HG5812U-PRO (http://www.hyperlinktech.com/web/hg5812u_pro.php)

In the same tower exists a BH in the frequency 5835 GHz. (We tried deactivating the BH but the behavior between the AP and the SM’s is the same with or without the Active BH).

This is the version of the Connectorized AP:
-------------------------------------------

Home => General Status
5.7GHz Adjustable Power - Access Point - 0a-00-xx-xx-xx-xx
Device Type : 5.7GHz Adjustable Power - Access Point - 0a-00-xx-xx-xx-xx
Software Version : CANOPY 8.2 AP-DES
Software BOOT Version : CANOPYBOOT 3.0
Board Type : P9
FPGA Version : 060407

Access Point Stats
Registered SM Count : 3
GPS Sync Pulse Status : Generating Sync

Site Information
Site Name : Canopy
Site Contact : Canopy Contact
Site Location : Canopy

Key Features Information
MP Double Rate : Enable
Advantage Radio Status : Advantage


This is the version of the all SM’s:
-------------------------------------

Home => General Status
5.7GHz - Subscriber Module - 0a-00-xx-xx-xx-xx
Device Information
Device Type : 5.7GHz - Subscriber Module - 0a-00-xx-xx-xx-xx
Software Version : CANOPY 8.2 SM-DES
Software BOOT Version : CANOPYBOOT 1.0
Board Type : P10
FPGA Version : 060707
PLD Version : 9
Antenna : Vertical

Subscriber Module Stats
Session Status : REGISTERED VC 18 Rate 2X/1X
Registered AP : 0a-00-xx-xx-xx-xx
RSSI : 331
Power Level : -78 dBm
Jitter : 6
Air Delay : 163 approximately 1.51 miles (7987 feet)

These values appear in the Tab “Session List Status” of the AP (they were still not updated some SM’s, nor lowered the OMNI to 35m, in any case the values RSSI-Jitter-Power Level follow equal with OMNI at 35m)

LUID: 002 : MAC: 0a-00-xx-xx-xx-xx State: IN SESSION (Encrypt Active)
Site Name : SM8
Software Version : CANOPY 8.2
Software Boot Version : CANOPYBOOT 1.0
FPGA Version : 060707 (DES, Sched, US/ETSIv1.3.1) P10
Session Timeout: 0, AirDelay 163 (approximately 1.51 miles (7987 feet))
Session Count: 3, Reg Count 3, Re-Reg Count 0
RSSI (Avg/Last): 296/279 Jitter (Avg/Last): 4/4 Power Level (Avg/Last): -76/-76

LUID: 003 : MAC: 0a-00-xx-xx-xx-xx State: IN SESSION (Encrypt Active)
Site Name : SM7
Software Version : CANOPY 8.1_4 (Build OldFPGA) Nov 9 2006
Software Boot Version : CANOPYBOOT 1.0
FPGA Version : 102606 (DES Sched) P10
Session Timeout: 0, AirDelay 59 (approximately 0.55 miles (2891 feet))
Session Count: 104, Reg Count 1, Re-Reg Count 1
RSSI (Avg/Last): 346/354 Jitter (Avg/Last): 2/2 Power Level (Avg/Last): -75/-75

LUID: 004 : MAC: 0a-00-xx-xx-xx-xx State: IN SESSION (Encrypt Active)
Site Name : SM4
Software Version : CANOPY 8.1_4 (Build OldFPGA) Nov 9 2006
Software Boot Version : CANOPYBOOT 1.0
FPGA Version : 102606 (DES Sched) P10
Session Timeout: 0, AirDelay 63 (approximately 0.58 miles (3087 feet))
Session Count: 1, Reg Count 1, Re-Reg Count 0
RSSI (Avg/Last): 252/252 Jitter (Avg/Last): 5/5 Power Level (Avg/Last): -77/-77

That it seems to them that can be happening? Reason why I was seeing in the forum these values (RSSI) are very low and as much jitter as power level also deberian to be better.
Them shipment links with info additional, by ex. Spectrum Analisys and resumed layout of the network.

Any aid or suggestion is thanked for enormously.

Spectrum Analisys with BH Active
http://www.divshare.com/download/2359309-3c6

Spectrum Analisys with BH Powered Off
http://www.divshare.com/download/2359307-b48

Network Layout
http://www.divshare.com/download/2359361-5e3


Greetings, Cristian.

It’s better to use a back haul in a different band than your subscriber access. In any event, you can use more reflector dishes to try and mitigate outside noise. If everyhing runs clean with the back haul turned off, then you could try moving them farther apart in frequencies.

It seems to me that you are asking for problems…

1. Omni @ AP (to sensitive to outside interferance.) What other factors may be covering the signal from the omni (i.e. structures, foliage (5.7 is very sensitive to reflectivity) Are there any other OUTSIDE systems generating 5.7 on a like band that you are not taking into account?)

2. Need reflectors on the SM side to mitigate outside noise (as twinkletoes has said)

3. BH on same band as subscribers. (just not a good practice)

All these factors will lead to the low RSSI you are seeing even and may not be eliminated until all are dealt with.

Try deactivating 2X. Any Changes?