PTP 58500 Rebooting

Products PTP
1

We have two Cambium PTP 58500s running software 58500-05-04 that are connected over a range of 7.6km.  Bandwidth is quite favorable even considering all that it has to pass through in that 7.6km.

However, one of those PTPs randomly reboots on us.  Below is all that is in the logs (at least that I could find).

492 Jan 1 00:00:00 NTP Notice configuration; System Clock; SNTP; was=07-Feb-2106 00:28:16; now=30-Apr-2015 04:32:56;
491 Jan 1 00:00:00 NTP Warning status; SNTP Sync; was=No Sync; now=In Sync;
490 Jan 1 00:00:00 Local 5 Warning status; Wireless Link Status; was=Down; now=Up;
489 Jan 1 00:00:00 Local 5 Warning status; Data Port Status; was=Down; now=Copper Link Up;
488 Jan 1 00:00:00 Kernel Warning event; cold_start; PTP wireless bridge has reinitialized, reason=Registration Timeout
487 Apr 30 04:31:08 Kernel Warning event; sys_reboot; System Reboot, reason=Registration Timeout
486 Apr 30 04:26:08 Local 5 Warning status; Wireless Link Status; was=Up; now=Down;

It's the same set of messages every time.  Just in case you need to know, the SNTP server is a Cisco router.  This only happens on one of them and again it's just at random times.  Sometimes 3, 4, 5, 6, 7 or more days apart. 


Is this a power or cabling issue?  Maybe alignment?  Just looking for some ideas.

Thanks,

2

Hi, 

Cable may or may not be but I would suggest to check the alignment because the  peer radio says , it fails to register with timeout message and reboots the device. 

event; cold_start; PTP wireless bridge has reinitialized, reason=Registration Timeout

event; sys_reboot; System Reboot, reason=Registration Timeout

1 Like
3

Thanks.  We'll start there and see what happens.  I feel like it it was a cabling issue, the statistics might be reporting CRC errors or something similar, but it's not.

Again, thanks for your input!