PTP 800 ICMP response

Hi, recently I´ve updated my PTP-800 to the new firmware version 800-06-01. Since then the PTP does not response ICMP anymore. Doeas anyone knows why?


We find that we can ping the device from the same subnet – but not when one is on a different subnet. Is your ping problem similar? The device appears to be ignoring the IP Gateway setting. This is IPv4.


We are aware of the issue and are working on a fix.