PTP 820/850 Software Activation key Violation issues


The document explains how to verify the activation key violation observed in the PTP 820/850 radio.


If the proper key is not applied within the time frame, the feature will be disabled.


How to identify the violation issue?

If you see a Software Activation Key Violation issue on the PTP 820/850 radios, please follow the below procedure to resolve the issue.

You can use the below procedure to find the reason or the feature for which the unit is violated:

Under Platform → Activation Key → Activation Key Overview. Scroll to the extreme right and check the last column to check for features for which the unit is violated.

Below are few of the common features for which the units are violated:

Number of allowed GbE ports.

If you see the “The number of Gigabit Ethernet ports” violated, this states that you are using additional Ethernet ports apart from which you are licensed for.

Solution : In this scenario, please turn the admin status of unused Ethernet ports as down under Platform → Management → Interface Manager.

Note: Number of Ethernet ports vary from product to product.

Radio Capacity and ACM.

If the unit is violated for “Radio Capacity Level” feature, then this indicates that you have configured a MRMC profile with higher radio capacity/throughput that the allowed capacity as per the license.

Solution : In this scenario, you can lower the MRMC profile such that the radio capacity does not exceed the allowed value. This can be done under Radio → MRMC → Symmetrical Scripts → ETSI/FCC. Select the script and click Configure Script and change the MRMC Script Maximum Profile according to the license.

Note : On applying the settings, the radio will reboot automatically.


You may come across a situation where the unit is violated for “Number of radio carriers allowed to use XPIC” MC-ABC

If you are planning to use both the radio cores with XPIC then ensure that you have 2 XPIC features per radio. If there is no XPIC feature available or only 1 is available, then the unit will show a violation error.

If you are not planning to use XPIC then you can disable XPIC feature to clear the violation.

This can be done under Radio>Groups>XPIC.

Similarly, if you are planning to use MC-ABC feature then 2 MC-ABC per radio are required. If there is no MC-ABC feature available or only 1 is available, then the unit will show a violation error.

PTP 850 ACMB Adaptive BW:

It displays the number of radio carriers for which there is permission to use ACMB, which enables the use of radio profiles 0 and 1.

ACMB feature is required only when you want to use lower profiles 1 and 2. So if the unit is violated then please check for the configured profiles under MRMC>Symmetrical scripts>FCC- click on + symbol on the configured channel bandwidth.

If the unit is configured with lower profiles 0 and 1 then change it to the higher profile with respect to the licensed throughput/capacity value to clear the violation.

Note: Change this for both the minimum and maximum profile and ensure that both are above profile 2.

Below is the sample configuration with minimum profile as Profile 2.

  • PTP 850 10 gig port violation
  • If we are not using 10 gig port and we are getting violation on the feature ID 2400, 10GbE traffic ports (quantity). We must reduce the port speed to 1000 Mbps.

The port speed can be reduced at physical interface tab. Below is the sample screenshot:

Select the interface you want to configure and click Edit. The Physical Interfaces – Edit page opens.

In the Speed field, select the maximum speed of the interface in Mbps.

After applying the configuration changes, ensure that we reboot the radio.

If the number of quantities credited and usage are not matching. Then the feature will be violated. Ensure that we disable the other interfaces which are not used.

Below table shows the violation:

Feature name Feature description Feature usage Feature credit Violation status
10GbE traffic ports (quantity) The allowed number of 10GbE (10 Gigabit Ethernet) ports 2 1 Violated

Interface Manager tab, we can disable the interfaces which are not used.

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