PTP820C Backdoor IP 192.0.2.1 can be pingged continuously but inaccessible on any web browsers

Hi rogerabs,

It sounds like you might need to contact our support team.

But first a couple things to try:

- Clear the broswer cache and try getting the GUI again at the 192.0.2.1 address

- SSH into the radio at 192.0.2.1.  If you can SSH to the radio, you can login with the admin user and default the radio with the command:  platform management set-to-default  and try accessing the GUI again after the radio resets

If neither of these work, please contact us at support.cambiumnetworks.com and we'll go through some more troubleshooting steps with you.

Thanks,
Steve